Contact Bid Writing Pack
We work by email only. There is no phone number and there are no calls: everything you send and everything we agree stays in writing.
What should I put in the email?
- A free first bid pack. The link to the tender notice, your name and your company. The request form asks for the same three things.
- An order you have paid for. Which tender it is for, and the documents if they sit behind a portal login. What to send after payment.
- A correction. The document and page where the missing or wrong item appears. Corrections are free. A scored question, a pass or fail requirement or a required form missing from our matrix is added within one working day.
- A question before you buy. Ask it plainly. The prices and the sample bid pack answer most of them.
- Your personal data. To see, correct or delete what we hold about you, or to stop our emails, write to the same address. The privacy notice explains your rights.
When do you reply?
On working days: Monday to Friday, excluding bank holidays in England. A bid pack is delivered within one working day of the tender documents being in hand.