Terms of sale

Last updated 14 November 2026.

1. Who we are

Bid Writing Pack is a service of Affluenss LLC, licensed in the Sharjah Media City (Shams) Free Zone, Sharjah, United Arab Emirates, licence number 2434309.01 ("we", "us"). Contact: hello@bidwritingpack.co.uk. We work by email only.

2. What you are buying

• Bid pack, £150 per tender. A compliance matrix in Excel, a one-page bid brief with a bid or no-bid view, and an answer outline for one tender, delivered within one working day of our receiving your payment and the tender documents.
• Full drafted response, £750 per tender. Everything in the bid pack, plus answers drafted from the material you supply, a list of questions where your material does not support an answer, one further drafting pass once you answer those questions, and a submission checklist. The first draft is delivered within 3 working days of our receiving your payment and your material. We do not draft your pricing schedule.
• Upgrade, £600. If you bought a bid pack, the price you paid for it comes off a full drafted response for the same tender, when you order within 7 days of the pack being delivered.
• Free first bid pack. One per company, for one tender you choose. It is the same pack as a paid one. It includes corrections (section 5) but not revision rounds (section 6). We prepare up to 10 free packs a week and will tell you if yours has to wait.

One order covers one tender: one notice and one lot. A further lot or a different tender is a new order.

Working days are Monday to Friday, excluding bank holidays in England.

3. What you provide

• The link to the tender notice, and the tender documents if they sit behind a supplier portal login.
• For a full drafted response: your company information, case studies, CVs, policies, certificates and anything else you want us to use. You confirm that it is accurate and that you are allowed to share it with us.

Delivery times start when we have what this section lists.

4. How the work is prepared, and what we do not do

• Deliverables are generated by AI and tested by automated checks.
• The checks confirm that each requirement we quote matches the buyer's text at the document and page we cite, and that the question numbers, weightings, word limits and named forms they find in the documents each have a row in the matrix. In a drafted response they confirm that each number appears in the documents the answer cites or in the tender, and that each certification they recognise by name appears in the documents the answer cites.
• The checks cannot confirm that nothing was left out, or that a figure is used in the right context. You must read your deliverables against the tender, and check every statement about your business, before you rely on them or submit them.
• We prepare deliverables from the tender documents and, for a full drafted response, from the material you send. Where your material does not support an answer, we ask you a question instead of drafting it.
• We do not submit your bid, sign declarations or contact the buyer for you. You decide whether to bid, and you are responsible for what you submit and for meeting the buyer's deadlines and rules.
• Some buyers ask bidders to declare whether AI was used. Tell us if you need a statement of how your documents were prepared.

5. Corrections

If you find a scored question, a pass or fail requirement, or a required form that is in the tender documents we worked from and missing from our matrix, email us with the document and page. We add it within one working day. If we got anything else wrong, such as a quote, page reference, weighting, limit or date that does not match the buyer's documents, tell us and we correct it. Corrections are free, apply to free first packs as well as paid orders, and do not use a revision round.

6. Revisions

Two rounds of revisions are included with every paid order. A revision reflects your feedback or a change the buyer has made to the tender, within the same tender and scope. You can ask for a revision until the tender's submission deadline, and no later than 30 days after delivery. We aim to return a revision within 1 working day for a bid pack and 2 working days for a full drafted response.

For a full drafted response, the one further drafting pass after you answer our questions is not a revision round. New material that changes the scope, a different lot or a different tender is a new order.

7. Tender changes

Buyers can change a tender after we deliver, through amendments, new documents and clarification answers. Our work reflects the documents available when we prepared it. Check the buyer's latest documents before you submit. If the buyer changes something, send it to us and we update your pack as a revision within the revision window.

8. No guarantee of outcome

We cannot guarantee that your bid will be compliant, shortlisted or successful. Buyers evaluate bids under their own rules and judgement.

9. Price and payment

Prices are in pounds sterling and are paid in advance by card through our payment link, which is run by Stripe. The payment page and your card statement show our company name, Affluenss. The price shown is the amount you pay us. We start work once payment and the items in section 3 have arrived.

10. Cancellation and refunds

Each pack is prepared for one tender and cannot be returned, so we do not refund once it is delivered. If we cannot deliver what you ordered, for example because the tender documents cannot be read or the tender is withdrawn before we deliver, we refund you in full.

11. Confidentiality and your data

We keep your material confidential and use it only to prepare your orders. Each client's material is stored separately and is not used for another client's work. AI models process it on our behalf to prepare your deliverables. We delete it when you ask. The privacy notice explains how we handle personal data.

12. Ownership

Once you have paid, you own the deliverables and may use them for your bid. A free first pack is yours to use for your bid as well. We keep the rights in our methods, tools and templates. Deliverables quote short extracts from the buyer's tender documents and use notice data from the Find a Tender service under the Open Government Licence v3.0.

13. Liability

Our total liability for any order is limited to the price you paid for it. We are not liable for indirect or consequential loss, including loss of a contract, profit or opportunity. Nothing in these terms limits liability that cannot be limited by law.

14. General

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. We may update these terms; the version in force when you order applies to that order. Questions: hello@bidwritingpack.co.uk.